Join Our Team

Parts and Engineering Sales Manager

Responsibilities:

  • Primary responsibility is parts sales and business development
  • He or she interfaces with the customer and inside sales staff for all over the counter and/or through the shop parts business
  • Works closely with other departments to ensure customer’s parts and services needs are met
  • The candidate must provide a professional, customer-oriented approach to our clients
  • Promote sales of all Metric product lines and services to existing and prospective customers and actively up-sell where the opportunity exists
  • Spend time surveying the market for potential customers and reach out to new customer leads through cold calling
  • Promptly and accurately handle customer enquiries and parts orders, either in person, via telephone or emails to maintain positive customer relationships
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Maintain current, detailed working knowledge of Metric Products and Services
  • Effectively use computer systems for parts, inventory, and service-related functions
  • Generate part numbers, parts lists and quotations for both in house and outside enquiries
  • Oversee parts store condition, order picking and verification, and stock control/annual stock take
  • After hours parts collection
  • New part number suggestions/stock development
  • Perform other responsibilities as assigned

Qualifications:

  • Matric, 5 plus years CAT parts / engine sales experience preferred
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Excellent computer skills including MS Office products and the ability to learn and effectively use other software
  • Ability to work independently; be accountable, accurate, methodical and work with little supervision
  • Outstanding interpersonal, organizational, and customer service skills.
  • Excellent oral and written communications
  • Must possess a current valid Driver license and have a clean driving record
  • Must learn, understand and adhere to company policies
  • CAT diesel engine product knowledge
  • CAT SIS knowledge

Qualifications:

Submit your CV to: [email protected]

Latest News

15th Nov 2021

SPECIALISED IN-HOUSE SKILLS UNDERPIN ENGINEERING SUCCESS

1st Jun 2021

SA’S ENGINE COMPONENT REMANUFACTURING ‘A NATIONAL ASSET’

1st Feb 2021

UPS ADDS TO SMOOTH OPERATIONS AT METRIC AUTOMOTIVE ENGINEERING

20th Jan 2021

SOUTH AFRICA HAS WORLD CLASS GAS ENGINE COMPONENT REMAN SKILLS