Join Our Team

Parts and Engineering Sales Manager

Responsibilities:

  • Primary responsibility is parts sales and business development
  • He or she interfaces with the customer and inside sales staff for all over the counter and/or through the shop parts business
  • Works closely with other departments to ensure customer’s parts and services needs are met
  • The candidate must provide a professional, customer-oriented approach to our clients
  • Promote sales of all Metric product lines and services to existing and prospective customers and actively up-sell where the opportunity exists
  • Spend time surveying the market for potential customers and reach out to new customer leads through cold calling
  • Promptly and accurately handle customer enquiries and parts orders, either in person, via telephone or emails to maintain positive customer relationships
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Maintain current, detailed working knowledge of Metric Products and Services
  • Effectively use computer systems for parts, inventory, and service-related functions
  • Generate part numbers, parts lists and quotations for both in house and outside enquiries
  • Oversee parts store condition, order picking and verification, and stock control/annual stock take
  • After hours parts collection
  • New part number suggestions/stock development
  • Perform other responsibilities as assigned

Qualifications:

  • Matric, 5 plus years CAT parts / engine sales experience preferred
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Excellent computer skills including MS Office products and the ability to learn and effectively use other software
  • Ability to work independently; be accountable, accurate, methodical and work with little supervision
  • Outstanding interpersonal, organizational, and customer service skills.
  • Excellent oral and written communications
  • Must possess a current valid Driver license and have a clean driving record
  • Must learn, understand and adhere to company policies
  • CAT diesel engine product knowledge
  • CAT SIS knowledge

Qualifications:

Submit your CV to: [email protected]

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